1. Introduction
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Data Controller:
Tigrify LLC,
Address: Illinois, USA
Email: support@tigrify.com
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Applicability:
This Policy applies to all users of our App, including without limitation users in the European Union, United Kingdom, and California.
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Scope:
Covers all categories of personal information collected via the App (including through third‑party integrations such as Facebook Login, Google Sign‑In, Firebase Authentication, and AWS face‑verification services).
2. Information We Collect
We collect the following categories of Personal Data:
Category |
Examples |
Source |
Account & Profile Data |
Name, email address, date of birth, gender, profile photos (3), selfie |
You, Social Login |
Authentication Data |
Passwords, Firebase Auth tokens, Social Auth tokens |
You, Firebase |
Biometric Data |
Face scan (selfie & uploaded photos) for identity verification |
You, AWS Service |
User Content |
Event posts, comments, “join” actions, dating proposals |
You |
Usage & Analytics |
App usage logs, timestamps, device model, OS version, IP address |
Automatic |
Technical & Device Data |
Device ID, push notification tokens, crash reports |
Automatic |
Note: We do not knowingly collect data from children under 18. If you believe a child under 18 has provided us with personal data, please contact us immediately.
3. How We Use Your Information
We use your Personal Data to:
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Provide & Improve the App:
– Authenticate and secure your account (Authentication Data)
– Enable social features (post events, comments, match proposals)
– Personalize your feed and match recommendations
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Identity Verification:
– Match your selfie against uploaded photos to reduce fraud and ensure authenticity (Biometric Data)
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Analytics & Diagnostics:
– Monitor app performance, diagnose issues, and track usage statistics (Usage & Device Data)
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Communications:
– Send you transactional messages (e.g., registration confirmations, password resets)
– Send you marketing communications if you opt in
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Legal Compliance & Safety:
– Comply with legal obligations (e.g., responding to lawful requests)
– Protect the rights and safety of our users and the public
4. Legal Bases for Processing (GDPR)
If you are in the European Economic Area, we rely on the following legal bases:
- Consent:
For optional features (e.g., marketing communications, biometric identity verification). You may withdraw consent anytime via your account settings.
- Performance of a Contract:
To authenticate your account, deliver services you request, and enforce our Terms & Conditions.
- Legitimate Interests:
To maintain the security and integrity of our App, analyze usage, prevent fraud, and improve services, provided we do not override your rights.
- Legal Obligation:
To comply with EU or local laws (e.g., tax, reporting).
5. Sharing of Information
We may share your Personal Data with:
- Service Providers:
– Firebase Authentication & Analytics (Google Cloud–hosted)
– Facebook & Google (social login providers)
– AWS Rekognition (face verification)
- Business Transfers:
In connection with any merger, sale, or asset transfer, subject to confidentiality.
- Legal & Safety:
To comply with subpoenas, court orders, or lawful government requests; to protect rights, property, or safety.
- Your Consent:
With third parties when you explicitly agree.
We do not sell your Personal Data as “sale” is defined under CCPA. If our practices change, we will notify you and provide an opt‑out.
6. Your Rights and Choices
GDPR Rights (EU/UK)
- Access & Portability: Obtain a copy of your data in machine‑readable format.
- Rectification: Correct inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”): Delete your data, subject to legal exceptions.
- Restrict Processing & Object: Limit or object to certain uses (e.g., direct marketing).
- Withdraw Consent: At any time for consent‑based processing.
CCPA Rights (California)
- Know & Access: Request disclosure of the categories and specific pieces of personal information we’ve collected.
- Delete: Request deletion of your personal information (subject to legal exceptions).
- Opt‑Out of Sale: Although we do not sell data, you may request to opt‑out if this changes.
- Non‑Discrimination: You will not be discriminated against for exercising any privacy rights.
To exercise any rights, contact:
support@tigrify.com
We will respond within the timeframes required by applicable law.
7. Data Retention
We retain your Personal Data only as long as necessary to:
- Provide you the App’s services
- Comply with our legal obligations (e.g., tax, litigation holds)
- Resolve disputes and enforce agreements
Upon account deletion, we will permanently delete your profile and User Content within [30] days, except where retention is required by law.
8. Security
We implement reasonable organizational, technical, and administrative safeguards, including:
- Encryption: HTTPS/TLS in transit; encryption at rest where appropriate
- Access Controls: Least‑privilege access for employees and service providers
- Monitoring: Regular audits, vulnerability scanning, and incident response procedures
However, no system is 100% secure. We cannot guarantee absolute security of Personal Data.
9. International Data Transfers
Your data may be processed and stored on servers located in the United States and elsewhere. We rely on:
- European Commission Standard Contractual Clauses (SCCs)
- Adequacy decisions (where applicable)
to ensure adequate safeguards for transfers from the EEA/UK.
10. Children’s Privacy
Our App is intended for users 18 or older. We do not knowingly collect or solicit personal information from minors under 18. If we discover that we have collected data from a minor, we will delete it promptly.
11. Changes to this Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. We will:
- Revise the “Effective Date” above.
- Provide notice via the App or by email (if required).
Your continued use after changes constitutes acceptance.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Tigrify LLC
Email: support@tigrify.com
Address: Illinois, USA
You may also reach our Data Protection Officer at fissehaye@tigrify.com.